Love, Dating and Marriage Ministry will replace any defective product. Replacements are issued upon the following criteria:
- The purchased item is defective. Confirmation of purchase and evidence of the defect is made via photograph of the item, which can be submitted via email at firstname.lastname@example.org
- An item is confirmed to have been lost in transit upon confirmation letter from the carrier. Please also review our international shipping article.
In the case of a replacement, no return will be necessary unless further analysis of the item is needed. Example of defective items:
- Skipped CD/DVD on the first trial. We will not rule in any errors and issue a replacement for these media if it has been used for more than once.
- Damaged apparels/items upon receiving delivery.